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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Barbara Leicht

April 1, 2024

5  out of  5 rating by Barbara Leicht
"Bob (Robert Palermo) helped my husband and me save $1000/year by bundling our car and homeowner’s insurance!! This is while also navigating a name change due to recently being married. Bob is patient, personable, knowledgeable, and closes-the-loop to ensure accuracy. We are so pleased, thanks so much Bob at State Farm!!!"
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March 21, 2024

5  out of  5 rating by AGOSTINO MINEO
"Robert Palermo was great. No issues and fast to respond to my request"
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Nino Vonsweetz

March 6, 2024

5  out of  5 rating by Nino Vonsweetz
"Amazing customer service and Help would 100% recommend to family !"
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David DiCataldo

February 23, 2024

5  out of  5 rating by David DiCataldo
"Bob Palermo was great! he got me the Documentation I needed quick and easy without any hassle!"
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Fam Raps

February 21, 2024

5  out of  5 rating by Fam Raps
"Paula Euler took care of everything quickly and efficiently. Thank you!"
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February 15, 2024

1  out of  5 rating by Grady
"This office is terrible! The hiring management is even more terrible. Total time waster - Tshonda"
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Tangerine Dream

February 14, 2024

5  out of  5 rating by Tangerine Dream
"I contacted my local State Farm-Barion Mills office- for clarification on a concern and spoke with the lovely representative Laurie. Laurie was very friendly, offered explanations and asked if I had any other concerns. I strive for exceptional customer service and Laurie delivered. Thank you!"
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Sue Faber

February 14, 2024

5  out of  5 rating by Sue Faber
"Laurie listened to my concern and promptly got answers and resolved my account."
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Kenneth Reiter

February 12, 2024

5  out of  5 rating by Kenneth Reiter
"Bob Palermo continues to help us with information and guidance, he keeps us here."
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Mary Elizabeth Meade

February 8, 2024

5  out of  5 rating by Mary Elizabeth Meade
"Laurie Thomas was very helpful as are all the people at Barion Mills State Farm"
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Sarah Peters

January 29, 2024

5  out of  5 rating by Sarah Peters
"Bob Palermo helped us a great deal! He always returns his calls!"
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Adam Pippard

January 29, 2024

5  out of  5 rating by Adam Pippard
"Laurie Thomas"
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Theresa Davis

January 21, 2024

5  out of  5 rating by Theresa Davis
"Bob Palermo has been our agent for about 20 years and always gives us great service. We have Home, Auto and Umbrella insurance with this office, and Bob has seen us through all the changes in that time."
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Delores Bryant

January 16, 2024

5  out of  5 rating by Delores Bryant
"Laurie Thomas is a great asset to your company!!"
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Jason Dullea

December 19, 2023

5  out of  5 rating by Jason Dullea
"Paula is an absolute rock star! Im not sure she has ever not responded back to my inquiries within 5 minutes. She is prompt, responsive, friendly and extremely helpful. I couldn't ask for more from my rep at State Farm."
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Stephanie McNamara

December 8, 2023

5  out of  5 rating by Stephanie McNamara
"Have only been insured by Barion Mills, specifically Bob, for fifteen years. My entire immediate family is insured by this agency as well. This is a result of their excellent customer service and willingness to go above and beyond for each and every scenario that pops up. I would (and have) recommend Barion Mills, Bob, and their supporting team to anyone!"
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Desmond Calloway

November 30, 2023

5  out of  5 rating by Desmond Calloway
"Awsome and very professional. Jim is easy to talk to, and I'm never left confused about my insurance concerns."
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John Savino

November 30, 2023

5  out of  5 rating by John Savino
"Answered and explained my questions in detail. Always pleasto speak with."
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Lottye Albert

November 14, 2023

5  out of  5 rating by Lottye Albert
"Robert Palermo (Bob), is the best and always responds in a timely manner."
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Florence Francioli

November 13, 2023

5  out of  5 rating by Florence Francioli
"Paula, our State Farm agent at 1597 Ridge Road West in Rochester, NY has been excellent! We are so pleased with the Ins. Policies she has found for us. Thank you Paula and State Farm!!!"
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Michele Chacinski

November 13, 2023

5  out of  5 rating by Michele Chacinski
"Laurie from Barron Mills was of excellent help. She emailed me the info and form I needed. She also contacted me to let me know that she received it. Highly recommend this State Farm Office."
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Daniel Kolb

November 7, 2023

5  out of  5 rating by Daniel Kolb
"Laurie was exceptional"
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Tina DeM

November 6, 2023

5  out of  5 rating by Tina DeM
"Worked with Laurie to get a form signed electronically. Easy to communicate via the app and text which allowed me to complete on my own time. Thanks for the great customer service!"
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Angela Griffieth

November 2, 2023

5  out of  5 rating by Angela Griffieth
"Thank u Laurie you were great and fast responding."
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D Behlke

October 19, 2023

5  out of  5 rating by D Behlke
"Laurie at Barion Mills State Farm was efficient and accommodating! Thanks!"