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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Jonathan Gatti

Jonathan Gatti

December 4, 2024

5  out of  5
rating by Jonathan Gatti
"Bob was very quick to help me out and the process was very easy. I would recommend Anybody to Bob from State Farm!"
We responded:
"Thanks Jonathan! I remember working with your Grand Parents and it means so much to me to see this! Thanks! Barion"
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Karen Jones

December 3, 2024

5  out of  5
rating by Karen Jones
"Jenna was a tremendous help to me this morning. I needed proof of insurance on short notice and she quickly and effortlessly emailed me what I needed to register my new car. Many thanks to Jenna for your help."
We responded:
"Thank you Karen for letting me know! Jenna's been an excellent addition to the team, and her background was a perfect fit. I'm always happy to get these messages, and I"m sure they will be happy too, when I share our comments. Thanks. Barion"
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Lobey

November 19, 2024

5  out of  5
rating by Lobey
"Lower my bill please:)"
We responded:
"Thank you for your note! We have some ideas and suggestions for you to consider and a policy review that we have invited all of our customers. The staff is eager to help where we can. Thanks!"
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Mark Coriddi

November 13, 2024

5  out of  5
rating by Mark Coriddi
"My experience with State Farm with Jenna Fox was very good! My thanks for efficiently taking care of my insurance needs."
We responded:
"Thanks Mark. It’s a very busy time now with insurance and we really appreciate the positive feedback and I’m sure Jenna will be very happy you took the time to let me know! Thanks. Barion"
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Gina Vaccarella

November 13, 2024

5  out of  5
rating by Gina Vaccarella
"Laurie was absolutely WONDERFUL. Quick, efficient, had the answers and followed through as she said she would. Very pleasant and patient! Give her a BIG raise. She's definitely an asset to your company!"
We responded:
"Thanks! We have been so happy to have Laurie and the help and guidance she’s provided to our operation has been crucial in our teams success. She’s a leader and it’s noticed! Thanks Barion "
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Amy Thomas

November 10, 2024

5  out of  5
rating by Amy Thomas
"Jenna Fox answered all of my questions, she is very knowledgeable and professional and made me feel at ease when asking questions. We esblished a good rapport."
We responded:
"Hey Amy. Nice note to receive on a Sunday after the Bills (win!) game. Just Friday I let Jenna know the message's I'm hearing from our customers has been exceptional and we've been pleased. She'll enjoy seeing this on a Monday to brighten her week. But again...thanks....Barion (Go Bills!)"
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Vicki Hall

November 7, 2024

5  out of  5
rating by Vicki Hall
"Jim from Barion Mills was great to work with."
We responded:
"Thanks Vicki! It’s always appreciated and Jim will be happy to hear that you let me know! Thanks Barion"
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Timothy Smith

November 4, 2024

5  out of  5
rating by Timothy Smith
"Excellent service by Robert Palermo."
We responded:
"Thank you Timothy. It always feels good to read a 5 Star Review, and see your comments on the service you receive. We will continue to do our best for you, and we understand you continue to have choices on where you insure your risks for everyday life, and you continue to choose us. Thank you. We want to continue to earn your trust. Take care... Barion"
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Mary Klehr

October 10, 2024

5  out of  5
rating by Mary Klehr
"this is Joseph Klehr Marys son, Paula at Barion mills State Farm was very helpful with getting me my insurance I needed for my motorcycle. A+"
We responded:
"Thank you ! You have no idea how hearing this news will please Paula. During these difficult times with the issues of today trying to help is always the the goal. And we have to keep trying to earn your trust. Thank you for letting me know ! Barion"
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RACHEL ORTIZ

October 10, 2024

5  out of  5
rating by RACHEL ORTIZ
"Thanks Jenna"
We responded:
"Thanks Rachel. Jenna has been a wonderful addition to our team, and the feedback we continue to receive has been great. I'm sure she will be happy you let us know. Thanks again. Barion"
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Donna Sciortino

October 9, 2024

5  out of  5
rating by Donna Sciortino
"Laurie was great!! Solved my issues."
We responded:
"Thanks Donna! Just got your message and wanted to immediately respond and Laurie will be so happy tomorrow when we go over this. It's always welcome to get great feedback. Thanks Barion"
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Christine Gilson

October 1, 2024

5  out of  5
rating by Christine Gilson
"Awesome response and convenient option. Thanks Haylie"
We responded:
"Thanks Christine! We are so happy to have Haylie and she’s been a great addition to the team. Thanks again ! Barion"
Profile photo of Gail Werner

Gail Werner

September 30, 2024

5  out of  5
rating by Gail Werner
"Haylie Holberton was very helpful with my billing issues. Very prompt in sending an updated bill."
We responded:
"Hi Gail. We have been very happy with the addition of Haylie to our team. She has been a joy, and our policyholders just love working with her. Thanks for the note, she'll be thrilled. Barion"
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Edward Kusher

September 24, 2024

5  out of  5
rating by Edward Kusher
"Jenna is awesome!!!!"
We responded:
"Thanks Edward, and we agree! She has taken off in the position and we are so happy to have her as an addition to our team. She'll be thrilled to hear you remembered her! Thanks Barion"
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Tori Toliver Powers

September 19, 2024

5  out of  5
rating by Tori Toliver Powers
"Within the past few months, Bob has been extremely responsive when I have called with concerns with my three vehicles, whether it’s payment issues or an increase and rates he’s attempted to navigate my questions and concerns promptly and professionally. Thank you again, Bob, for your Attentiveness!"
We responded:
"Wonderful! What an incredible revew! These are such difficult times as we see rising costs and how they've affected the automotive and home insurance industries. Communication with the office is most important now and Bob and the team are here, and doing our best to help. Your feedback certainly helps. Thanks! Barion"
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David Williams

September 16, 2024

5  out of  5
rating by David Williams
"Thanks to Jenna for all the help."
We responded:
"Hi David. Just got the review you submitted on our team. The will be so appreciative of your note. We review these each week, and I'm sure tomorrow your name will be discussed! We know you have choices, and we really appreciate you allowing us to service your insurance needs. Thanks, Barion"
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Gayle Fleming

September 12, 2024

5  out of  5
rating by Gayle Fleming
"Jenna emailed me as soon as she found out the information I was waiting for. Thank you Jenna."
We responded:
"Thanks for the update with your recent work with Jenna! She will be so happy you were pleased with her effort. Thanks Barion Thanks Gayle. We too are very pleased with how Bre has progressed here on our team. We are hoping to continue to see her growth, and it's always appreciated when I read nice praise such as this. Thanks again! Barion"
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TheRvane

September 9, 2024

5  out of  5
rating by TheRvane
"Excellent!"
We responded:
"Thank you for the great review. It’s always appreciated and I am sure the team will be thrilled when we meet to discuss this. Thanks so much! Barion"
Profile photo of Donna Sciortino

Donna Sciortino

August 30, 2024

5  out of  5
rating by Donna Sciortino
"Great service from Bob Palermo"
We responded:
"Hi Donna. I was away at a wedding yesterday in Maine for another State Farm agent friend's son, when I got your review, and I apologize for my late response. I know how long we've had a relationship with you, and we know you've been a State Farm customer of ours for over 40 years. It is imperative that we continue to earn your trust, as insurance at times can be a challenge to both understand, and to properly protect those things you cherish most. Your rating was appreciated, and please let us know if we can do anything else for you. Thanks again, and enjoy your weekend. Go Bills! Barion"
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Galileo Mondol

August 29, 2024

5  out of  5
rating by Galileo Mondol
"Went above and beyond for me, was always available when I called and helped me get insurance for all 3 of my homes."
We responded:
"Thank you for your message. We really appreciate you taking the time to give us a review. We know you have many options when it comes to your insurance, and with whom you honor with your business. We want to continue to earn your trust. Thanks so much. Barion Mills"
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HOWARD Harding

August 26, 2024

5  out of  5
rating by HOWARD Harding
"State Farm is great"
We responded:
"Thank you for the 5 star review! I know it takes time out of your day to do this, and we appreciate it. Our team takes this serious, and we will review with them how you've been handled. Your feedback is always welcome. Thanks again! Be safe! Barion"
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AGOSTINO MINEO

August 22, 2024

5  out of  5
rating by AGOSTINO MINEO
"Robert Palermo was great. No issues and fast to respond to my request"
We responded:
"Well how are you! Thanks so much for the great review. Bob will be thrilled. We really appreciate it and we know it says a lot about you also and the relationship you have with us. Thanks!! Barion"
Profile photo of Larry Galusha

Larry Galusha

August 22, 2024

5  out of  5
rating by Larry Galusha
"Robert Palermo has been my insurance agent for many years and has always been very helpful. He has stayed late in the office to complete any paperwork that needed to be done. I would highly recommend Robert and the Barion Mills agency."
We responded:
"Just getting in after a long day at work, cooling down and taking our daily walk ... and in my ear(bluetooth how did I ever do without) and I'm hearing your email!!! Thank you! After struggling with our office internet, we get good news from you, and made our day. Bob will be thrilled you let me know. Bob's a "keeper".. (duh...39 years and counting), and we all know his value. (and the late paperwork, we apologize I'm sure was the issues with Spectrum, but we made it!). Always great to hear great news. Thanks, and we will all laugh tomorrow... Barion"
Profile photo of Andrew Battisti

Andrew Battisti

August 21, 2024

5  out of  5
rating by Andrew Battisti
"Bob Palermo has been my Barion Mills State Farm agent for over 30 years and I would never go anywhere else for my insurance needs!"
We responded:
"Thanks Andrew. It's always appreciated when I get to answer to a wonderful 5 star review with a mention of how Laurie helped! We thank you, and when we review this with the team, Laurie will be thrilled you let me know. Thanks again! Barion"
Profile photo of Lynda Barcomb

Lynda Barcomb

August 17, 2024

5  out of  5
rating by Lynda Barcomb
"I would like to thank Barion and Laurie with an issue that I had with a insurance premium transaction that had lapsed due to fraudulent account that was cancelled. i was not aware until i received notice in the mail. i was very upset and had to pay a fine of $300 or turn in license, plates and registration, I called the complaint dept and explained what happened and Kathy H. called Barion Mills and they decided to reinstate me so i could get reimbursed the $300 I had to pay. Laurie took the time to help with the steps i needed to take, I am so grateful for Barion and Laurie being so understanding in this matter thank you again"
We responded:
"Please thank Laurie for her help and recommendations to me. State Farm and the DMV are the final decision makers and we are glad to help as we can. Thank you for business. Barion Mills"