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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Christine Gilson

Christine Gilson

October 1, 2024

5  out of  5
rating by Christine Gilson
"Awesome response and convenient option. Thanks Haylie"
We responded:
"Thanks Christine! We are so happy to have Haylie and she’s been a great addition to the team. Thanks again ! Barion"
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Gail Werner

September 30, 2024

5  out of  5
rating by Gail Werner
"Haylie Holberton was very helpful with my billing issues. Very prompt in sending an updated bill."
We responded:
"Hi Gail. We have been very happy with the addition of Haylie to our team. She has been a joy, and our policyholders just love working with her. Thanks for the note, she'll be thrilled. Barion"
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Edward Kusher

September 24, 2024

5  out of  5
rating by Edward Kusher
"Jenna is awesome!!!!"
We responded:
"Thanks Edward, and we agree! She has taken off in the position and we are so happy to have her as an addition to our team. She'll be thrilled to hear you remembered her! Thanks Barion"
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Tori Toliver-Powers

September 19, 2024

5  out of  5
rating by Tori Toliver-Powers
"Within the past few months, Bob has been extremely responsive when I have called with concerns with my three vehicles, whether it’s payment issues or an increase and rates he’s attempted to navigate my questions and concerns promptly and professionally. Thank you again, Bob, for your Attentiveness!"
We responded:
"Wonderful! What an incredible revew! These are such difficult times as we see rising costs and how they've affected the automotive and home insurance industries. Communication with the office is most important now and Bob and the team are here, and doing our best to help. Your feedback certainly helps. Thanks! Barion"
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David Williams

September 16, 2024

5  out of  5
rating by David Williams
"Thanks to Jenna for all the help."
We responded:
"Hi David. Just got the review you submitted on our team. The will be so appreciative of your note. We review these each week, and I'm sure tomorrow your name will be discussed! We know you have choices, and we really appreciate you allowing us to service your insurance needs. Thanks, Barion"
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Gayle Fleming

September 12, 2024

5  out of  5
rating by Gayle Fleming
"Jenna emailed me as soon as she found out the information I was waiting for. Thank you Jenna."
We responded:
"Thanks for the update with your recent work with Jenna! She will be so happy you were pleased with her effort. Thanks Barion Thanks Gayle. We too are very pleased with how Bre has progressed here on our team. We are hoping to continue to see her growth, and it's always appreciated when I read nice praise such as this. Thanks again! Barion"
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TheRvane

September 9, 2024

5  out of  5
rating by TheRvane
"Excellent!"
We responded:
"Thank you for the great review. It’s always appreciated and I am sure the team will be thrilled when we meet to discuss this. Thanks so much! Barion"
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Donna Sciortino

August 30, 2024

5  out of  5
rating by Donna Sciortino
"Great service from Bob Palermo"
We responded:
"Hi Donna. I was away at a wedding yesterday in Maine for another State Farm agent friend's son, when I got your review, and I apologize for my late response. I know how long we've had a relationship with you, and we know you've been a State Farm customer of ours for over 40 years. It is imperative that we continue to earn your trust, as insurance at times can be a challenge to both understand, and to properly protect those things you cherish most. Your rating was appreciated, and please let us know if we can do anything else for you. Thanks again, and enjoy your weekend. Go Bills! Barion"
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Galileo Mondol

August 29, 2024

5  out of  5
rating by Galileo Mondol
"Went above and beyond for me, was always available when I called and helped me get insurance for all 3 of my homes."
We responded:
"Thank you for your message. We really appreciate you taking the time to give us a review. We know you have many options when it comes to your insurance, and with whom you honor with your business. We want to continue to earn your trust. Thanks so much. Barion Mills"
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HOWARD Harding

August 26, 2024

5  out of  5
rating by HOWARD Harding
"State Farm is great"
We responded:
"Thank you for the 5 star review! I know it takes time out of your day to do this, and we appreciate it. Our team takes this serious, and we will review with them how you've been handled. Your feedback is always welcome. Thanks again! Be safe! Barion"
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AGOSTINO MINEO

August 22, 2024

5  out of  5
rating by AGOSTINO MINEO
"Robert Palermo was great. No issues and fast to respond to my request"
We responded:
"Well how are you! Thanks so much for the great review. Bob will be thrilled. We really appreciate it and we know it says a lot about you also and the relationship you have with us. Thanks!! Barion"
Profile photo of Larry Galusha

Larry Galusha

August 22, 2024

5  out of  5
rating by Larry Galusha
"Robert Palermo has been my insurance agent for many years and has always been very helpful. He has stayed late in the office to complete any paperwork that needed to be done. I would highly recommend Robert and the Barion Mills agency."
We responded:
"Just getting in after a long day at work, cooling down and taking our daily walk ... and in my ear(bluetooth how did I ever do without) and I'm hearing your email!!! Thank you! After struggling with our office internet, we get good news from you, and made our day. Bob will be thrilled you let me know. Bob's a "keeper".. (duh...39 years and counting), and we all know his value. (and the late paperwork, we apologize I'm sure was the issues with Spectrum, but we made it!). Always great to hear great news. Thanks, and we will all laugh tomorrow... Barion"
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Andrew Battisti

August 21, 2024

5  out of  5
rating by Andrew Battisti
"Bob Palermo has been my Barion Mills State Farm agent for over 30 years and I would never go anywhere else for my insurance needs!"
We responded:
"Thanks Andrew. It's always appreciated when I get to answer to a wonderful 5 star review with a mention of how Laurie helped! We thank you, and when we review this with the team, Laurie will be thrilled you let me know. Thanks again! Barion"
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Lynda Barcomb

August 17, 2024

5  out of  5
rating by Lynda Barcomb
"I would like to thank Barion and Laurie with an issue that I had with a insurance premium transaction that had lapsed due to fraudulent account that was cancelled. i was not aware until i received notice in the mail. i was very upset and had to pay a fine of $300 or turn in license, plates and registration, I called the complaint dept and explained what happened and Kathy H. called Barion Mills and they decided to reinstate me so i could get reimbursed the $300 I had to pay. Laurie took the time to help with the steps i needed to take, I am so grateful for Barion and Laurie being so understanding in this matter thank you again"
We responded:
"Please thank Laurie for her help and recommendations to me. State Farm and the DMV are the final decision makers and we are glad to help as we can. Thank you for business. Barion Mills"
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Em Unamused

July 22, 2024

5  out of  5
rating by Em Unamused
"They’ve helped my dad with insurance for years and now me his daughter ❤️ I have nothing but appreciation and love for the team thank you so much"
We responded:
"Thank you for the review. We appreciate the effort and time and the team understands the importance of maintaining your trust. Stay in touch and again thanks! Barion Mills"
Profile photo of Jerry Altobelli

Jerry Altobelli

July 3, 2024

5  out of  5
rating by Jerry Altobelli
"Laurie did a fantastic job 👍"
We responded:
"Hi Jerry. Thanks! I have been so happy when Laurie came on board almost 5 years ago and really became the key addition to our team in the reception area. She continues to expand her roles, and we get extremely favorable feedback on her efforts. You absolutely know when you have a winner, and we do with Laurie! Thanks! Barion"
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Dona Lopa

July 3, 2024

5  out of  5
rating by Dona Lopa
"Laurie was very helpful getting the information that I needed ,very pleasant person to talk to."
We responded:
"Thank you Dona. Bob will appreciate your feedback when we meet tomorrow morning and discuss your situation. Please continue to let us know if there is anything in addition we can help you with. Barion"
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michael macacrtney

July 2, 2024

5  out of  5
rating by michael macacrtney
"I needed a copy of my auto Ins.ID Zoe was very courteous polite. She promptly sent me what I needed.ThankYou"
We responded:
"Thank you for your note. We really appreciate it, and Zoe will be absolutely thrilled you advised me of her efforts with the team regarding your ID card. We know we have to earn your trust every year, and we thank you for your business. Thanks again, Barion"
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Justine Lutz

June 25, 2024

5  out of  5
rating by Justine Lutz
"Working with Bob Palermo to get a home and auto insurance bundle has been nothing short of wonderful. Bob made himself readily available to meet with me on more than one occasion to answer all of my questions. Additionally, Bob responded to any emails and follow-up questions I had quickly and with urgency. I highly recommend choosing Bob as your agent!"
We responded:
"That's very kind of you to let me know about your experience here with Bob at the agency. At the end of a long day, you can't imagine how good this makes me feel, and trust me, Bob and everybody else in the office reads them also, and they know just how wonderful it is to see acknowledgment such as this. Thank you.. We all thank you. Bob will be thrilled. Have a great evening. Barion"
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Myrna Rivera

May 29, 2024

5  out of  5
rating by Myrna Rivera
"I've been with State Farm for many years and never had a problem..working with Bob has been a blessing and with everyone else there"
We responded:
"Thanks Myrna! Bob started almost 40 years ago and has been able to work with many of our clients over all these years. We are thrilled to hear you are happy, and we always keep the door open for your notes to me. Thanks again. Barion"
Profile photo of Rena Testa

Rena Testa

May 16, 2024

5  out of  5
rating by Rena Testa
"Robert Palermo does a great job! He has been my representative for years and very pleased with his service. Top notch"
We responded:
"Thank you. What a great message to give me. I was just talking to Bob, and I just missed giving him this good news. I'll let him know tomorrow. He's a great guy, and we are happy to have him.. Actually, I was at Bob's parents house doing a review with his Dad, almost 40 years ago, when he came on board to our team... the rest is history! Thanks Barion"
Profile photo of Brianne Eason

Brianne Eason

May 15, 2024

5  out of  5
rating by Brianne Eason
"We work with Bob & he is wonderful! He's always so helpful & is constantly looking for discounts/programs to save us money. I would recommend him over & over again."
We responded:
"Bob will be very happy about your note to me. It’s a very difficult time with insurance now and we have to really roll up our sleeves to try to find ways to help but it’s most important to have a client such as yourself to keep us motivated! Thanks again! Barion"
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David Craig

May 9, 2024

5  out of  5
rating by David Craig
"Always The Best Service From State Farm! Thank You Again Laurie! David Craig."
We responded:
"During very difficult times with handling your insurance, we always appreciate a kind thoughtful note such as yours! Thank you. All I can say is we will continue to try to earn your trust! You deserve it. Thanks Barion. "
Profile photo of Letha Mcclary

Letha Mcclary

April 16, 2024

5  out of  5
rating by Letha Mcclary
"I worked with Robert Palermo concerning questions on car ins. He was very prompt returning my car and answered all my questions,with additional information on how to save even more on my policy. It was a very pleasant experience."
We responded:
"Thank you for leaving a review of our team. We will review all feedback such as this to continue to develop and improve. Thanks again for your note. "
Profile photo of Steve Kohler

Steve Kohler

April 11, 2024

5  out of  5
rating by Steve Kohler
"Laurie was friendly knowledgeable and efficient! Nice job Laurie and crew.ty"
We responded:
"Hey Steve. Laurie is the best and has the technical service arena under her control, and our customers just love her dedication and compassion. We are thrilled to have her, and we appreciate you taking the time to let me know. Take care! Barion"